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Managed Services

Banking industry has been in the forefront of technology investments often blurring the lines between technology firms and banking service providers. Banks today needs multiple complex systems to run in parallel to ensure uninterrupted availability and service delivery. These systems include the bank’s core banking systems, technology infrastructure, front end systems for customer experience, Risk and Analytics applications to meet regulatory requirements and compliance. Managing this ecosystem of multiple systems and applications would require significant manpower and technology expertise. 

Management at banks find themselves in a conflicting position of investing in resources for core areas of business vis-à-vis investing in a larger technology team. Getting into a strategic partnership with a trusted service provider with proven experience and expertise to run the bank’s technology ecosystem can help the management focus on core business objectives of acquiring more customers, introducing new and innovative products and services.

Managed Services from Finonyx ensures that the technology ecosystem witnesses minimal downtime and the services and always available to its customers. With a unique combination of onsite and Off-shore support model the bank’s IT is constantly monitored, and issues are identified early, and timely issue resolution is initiated.

Our expertise around the baking technology environment and Oracle’s Financial Services Product Suite ensures that the production related issues are raised with the vendor and the product updates are implemented.

  • Effectively manage L1, L2, L3 Support activities
  • Timely generation of critical reports
  • Ensure timely bug fixes and patch updates.

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About Us

Finonyx Software Solutions is a trusted Oracle Platinum Partner focused on providing comprehensive consulting, custom development, testing, maintenance & support, implementation and upgrade services for the Oracle Financial Services suite of products for Banks and Financial Institutions across the globe. Finonyx offers a comprehensive suite of homegrown banking products that address specific needs of banks.